Learn Mokapen

Activity log

The Activity log is the administrative audit trail for the organization: who changed structural settings, when, and with what details. It is read-only (entries cannot be modified) and is visible only to Owners.

You find it in Organization settings → General → Activity log tab. It does not replace the history of individual CRM records (updates on a contact or a deal): it focuses on the organization's administrative actions.

Who can access

• Owner — sees the tab and can browse the log.
• Member / others — do not see the tab in the General tab bar.

If sharing a check is needed, an Owner can consult it online and communicate the relevant excerpts (there is no dedicated export on the page).

What the table shows

• Date — date and time (default: most recent first).
• Action — operation type in clear language (e.g. info updated, location created, closings updated, user invited, team modified, security updated…).
• Details — summary; if there are technical parameters, Show details expands the saved data (readable JSON).
• User — who performed the action.

You can search, sort, and paginate (25 / 50 / 100 rows). Useful for questions like "who changed the URL last week?" or for checks after an HR team change.

What gets logged

The log records actions that Mokapen explicitly writes to the organization log, typically:

• Information updates / URL changes;
• closing days updated;
• locations CRUD;
• user invitations, modifications, removals;
• team CRUD;
• security changes and relevant preferences;
• pipeline events / other admin actions supported by the system;
• organization deletion requests (where applicable).

It is not a complete log of every CRM click: if an action does not call the log writer, it will not appear.

Use cases

• Onboarding a new Owner — reviews recent changes to locations, closings, and security.
• URL incident — finds who changed the slug and when.
• Internal audit — verifies user invitations and removals over a period.

Frequently asked questions

Q: Why can't I see the tab?

A: You need the Owner role.

Q: Can I export the log?

A: On-page it is online browsing only; there is no dedicated export button.

Q: Does it include changes to a contact?

A: No. For the record history use the entity's Updates / timeline. Here you only find organization-level administrative actions.

Q: Do integrations leave a trace?

A: Only if the operation goes through a tracked administrative action. It is not a log of every sync.