Data Controller

Mokapen Srl - Innovative Startup
Via Francesco Arese 12, 20159, Milan (Italy)
Tax Code / VAT No. 12021740969 - R.E.A. 2635193

Owner contact email: info@mokapen.com

Types of Data collected

Among the Personal Data collected by Mokapen, either independently or through third parties, there are: Cookies; Usage data; e-mail; first name; surname; profession; country; city; various types of data; date of birth; telephone number; address; business name; username; password; profile picture; website; language; Data communicated while using the service; Calendar permit; Contact permission; Access alone reading; Read the metadata; Modify; To compose; payment information; billing address; purchase history.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using Mokapen.
Unless otherwise specified, all the Data requested by Mokapen are mandatory. If the User refuses to communicate them, it may be impossible for Mokapen to provide the Service. Where Mokapen indicate some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies - or other tracking tools - by Mokapen or by the owners of third party services used by Mokapen, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through Mokapen and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing of the collected Data

Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, they could have access to the Data other parties involved in the organization of Mokapen (administrative, commercial, marketing, legal, system administrators) or external parties (such as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of the Managers can always be requested from the Data Controller.

Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
• the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
• the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• the processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the Data Controller;
• the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract. or necessary to conclude a contract.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check whether one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller contacting him at the details shown at the opening.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

• The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
• Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information on the matter to the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Data Controller can keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability is not they can no longer be exercised.

Purpose of processing the collected data

The User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, as well as for the following purposes: Access to accounts on third party services, Statistics, Contacting the User, Social features, Managing contacts and sending messages, Managing tags, Managing landing pages and invitation pages, Interaction with data collection platforms and other third parties, Interaction with social networks and platforms external, Registration and authentication, Registration and authentication provided directly by Mokapen, Display of content from external platforms, Platform and hosting services, Interaction with live chat platforms, Heat mapping and session recording, Remarketing and behavioral targeting, Data Transfer outside the EU, Permissions for access to Personal Data on the device of the User, Payment Management and Productivity Management.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

Facebook permissions requested by Mokapen

Mokapen may request some Facebook permissions that allow it to perform actions with the User's Facebook account and to collect information, including Personal Data, from it. This service allows Mokapen to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information on the following permissions, refer to the Facebook permissions documentation and the Facebook privacy policy .

The required permissions are as follows:

Background information

The basic information of the User registered on Facebook which normally includes the following Data: id, name, image, gender and localization language and, in some cases, the "Friends" of Facebook. If the User has made further data publicly available, the same will be available.

Access to private data

Allows access to the User's and friends' private data.

Permissions for access to Personal Data on the User's device

Depending on the specific device used by the User, Mokapen may require some permissions to access the User Data present on the device itself, as described below.

These permissions must be provided by the User before any information can be processed. Following the release, the permit can be revoked by the User at any time. In order to revoke the permissions, the User can use the system settings or contact the Owner at the addresses indicated in this document.
The procedure for checking permissions may vary depending on the device and software used by the User.

Please consider that revoking one or more permissions may have consequences for the correct functioning of Mokapen.

In the event that the User grants the permissions indicated below, the related Personal Data may be processed (accessed, modified or removed) by Mokapen.

Calendar permission

Used to access the calendar function on the User's device, it allows you to read, add and remove its contents.

Contact Permission

Used to access the address book and the profiles on the device, it allows you to modify their contents.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Access to accounts on third party services

  This type of service allows Mokapen to collect data from your accounts on third party services and perform actions with them.
  These services are not activated automatically, but require the express authorization of the User.

  Access to Google Drive account

  This service allows Mokapen to connect with the User's account on Google Drive, provided by Google LLC or by Google Ireland Limited, depending on the location in which Mokapen it's used.

  Personal Data processed: various types of Data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy ; Ireland - Privacy Policy .

  Access to Facebook account (Meta Platforms, Inc.)

  This service allows Mokapen to connect with the User's account on the Facebook social network, provided by Facebook, Inc.

  Required permissions: Access to private data.

  Place of processing: United States - Privacy Policy .

  Access to the Linkedin account (LinkedIn Corporation)

  This service allows Mokapen to connect with the User's account on Linkedin, provided by LinkedIn Corporation.

  Personal Data processed: Usage data; Tracking Tool.

  Place of processing: United States - Privacy Policy .

• Contact the User

  Mailing list or newsletter (Mokapen)

  By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages can be sent containing information, including commercial and promotional information, relating to Mokapen. The User's email address may also be added to this list as a result of the registration at Mokapen or after making a purchase.

  Personal Data processed: city; surname; Cookie; e-mail; country; first name; profession.

  Contact form (Mokapen)

  By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other indicated nature from the form header.

  Personal Data processed: city; surname; e-mail; country; first name; various types of data.

• Social features

  Invite and suggest friends (Mokapen)

  Mokapen may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been authorized - and to suggest friends or connections within it.

  Personal Data processed: various types of Data.

• Manage contacts and send messages

  This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.
  These services may also allow the collection of data relating to the date and time the messages are displayed by the User, as well as the User's interaction with them, such as information about clicks on links inserted in messages.

  MailerLite (UAB "Mailerlite")

  MailerLite is an address management and email message sending service provided by UAB "Mailerlite".

  Personal Data processed: surname; Cookie; date of birth; Usage data; e-mail; address; country; first name; telephone number; business name; various types of data.

  Place of processing: Lithuania - Privacy Policy .

  Amazon Simple Email Service (Amazon)

  Amazon Simple Email Service is an address management and email message sending service provided by Amazon.com Inc.

  Personal Data processed: email.

  Place of processing: United States - Privacy Policy .

• Payment management

  Unless otherwise specified, Mokapen processes all payments by credit card, bank transfer or other means through external payment service providers. In general, and save otherwise, Users are requested to provide payment details and personal information directly to such payment service providers.
  Mokapen is not involved in the collection and processing of such information: instead it will only receive a notification from the payment service provider in question about the fact payment.

  Stripe

  Stripe is a payment service provided by Stripe Inc, Stripe Technology Europe Ltd or Stripe Payments Ltd, depending on where Mokapen is used.

  Personal Data processed: surname; purchase history; e-mail; billing address; payment information; first name; various types of data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy ; Ireland - Privacy Policy ; United Kingdom - Privacy Policy .

• Tag management

  This type of service is functional to the centralized management of the tags or scripts used on Mokapen.
  The use of these services involves the flow of User Data through them and, where appropriate, their retention.

  Google Tag Manager (Google Ireland Limited)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data processed: Usage data.

  Place of processing: Ireland - Privacy Policy .

• Productivity Management

  This type of service helps the Owner to manage tasks, work projects and in general activities related to productivity. When using this type of service, User Data will be processed and may be stored, depending on the purpose of the activity in question.
  These services can be integrated with a wide range of third-party services mentioned in this privacy policy to allow the Owner to import or export the Data necessary for the corresponding activity.

  Gmail (Google Ireland Limited)

  Gmail is a service that manages email communications provided by Google Ireland Limited. Such email communications are not analyzed by Google for advertising purposes. Furthermore, Google does not collect or use data within this service for advertising purposes in any other way.

  Personal Data processed: Usage data; email.

  Place of processing: Ireland - Privacy Policy .

• Management of landing pages and invitation pages

  This type of service allows you to build and manage landing pages and invitation pages, i.e. presentation pages of a product or service, which can allow you to insert your own contact information, such as your email address.
  The management of these pages involves the processing, by these services, of the Personal Data collected through these pages, including those of Usage Data.

  MailerLite Landing Pages (UAB "Mailerlite")

  MailerLite Landing Pages is a landing page management service provided by UAB "Mailerlite" that allows Mokapen to collect email addresses of Users interested in their service.

  Personal Data processed: Cookies; Usage data; email.

  Place of processing: Lithuania - Privacy Policy .

• Heat mapping and session recording

  Heat mapping services are used to identify the areas of Mokapen with which Users interact most frequently, in order to detect which of them attract the most. interest. These services allow you to monitor and analyze traffic data and are used to keep track of User behavior.
  Some of these services may log sessions and make them available for later viewing.

  Hotjar Heat Maps & amp; Recordings (Hotjar Ltd.)

  Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.
  Hotjar respects generic “Do Not Track” headers. This means that the browser can tell the script not to collect any User data. It is a setting that is available in all major browsers. More Opt-out information from Hotjar can be found here.

  Personal Data processed: Cookies; Usage data; various types of data as specified in the privacy policy of the service.

  Place of processing: Malta - Privacy Policy - Opt Out .

• Interaction with live chat platforms

  This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of Mokapen. This allows the User to contact the service of support of Mokapen or Mokapen to contact the User while he is browsing his pages.
  In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects data Use related to the pages in which it is installed. Additionally, live chat conversations may be recorded.

  Facebook Messenger Customer Chat (Meta Platforms, Inc.)

  The Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Meta Platforms, Inc.

  Personal Data processed: Cookies; Data communicated while using the service; Usage data.

  Place of processing: United States - Privacy Policy .

• Interaction with data collection platforms and other third parties

  This type of service allows Users to interact with data collection platforms or other services directly from the pages of Mokapen in order to save and reuse data.
  In the event that one of these services is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed.

  MailerLite Widget (UAB "Mailerlite")

  The MailerLite widget allows you to interact with the MailerLite email address management and message sending service provided by UAB "Mailerlite".

  Personal Data processed: various types of Data.

  Place of processing: Lithuania - Privacy Policy .

• Interaction with external social networks and platforms

  This type of service allows interaction with social networks or other external platforms directly from the pages of Mokapen.
  The interactions and information acquired by Mokapen are in any case subject to the User's privacy settings relating to each social network.
  This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
  It is recommended to log out from the respective services in order to make sure that the processed data on Mokapen isn't being connected back to the User's profile.

  Socialize (Solialize Inc.)

  Socialize is a service provided by Socialize, Inc. that displays a widget that allows interaction with social networks and external platforms and the sharing of Mokapen contents.
  Depending on the configuration, this service can show widgets belonging to third parties, for example the managers of social networks on which to share interactions. In this case, too the third parties that provide the widget will be aware of the interaction made and the Usage Data relating to the pages in which this service is installed.

  Personal Data processed: Cookies; Usage data.

  Place of processing: United States - Privacy Policy .

• Permissions for access to Personal Data on the User's device

  Mokapen requires the release of certain permissions by the User who, in this way, authorizes access to the Data on his / her device, within the terms indicated below.

  Permissions for access to Personal Data on the User's device (Mokapen)

  Mokapen requires the release of certain permissions by the User who, in this way, authorizes access to the Data on his / her device, as summarized here as well as within the terms indicated in this document.

  Personal Data processed: Calendar Permit; Contact permission.

  Google API Services User Data Policy

  Additional Limits on Use of Your Google User Data Notwithstanding anything else in this Privacy Policy, if you provide the App access to your Google data, the App's use of that data will be subject to these additional restrictions: The App will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read,and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets. The App will not use this Gmail data for serving advertisements. The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App's internal operations and even then only when the data have been aggregated and anonymized. The App’s use of information received, and the App’s transfer of information to any other app, from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

• Registration and authentication

  By registering or authenticating, the User allows Mokapen to identify him and give him access to dedicated services.
  Depending on what is indicated below, the registration and authentication services could be provided with the help of third parties. If this happens, Mokapen will be able to access some Data stored by the third party service used for registration or identification.
  Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to learn more, please refer to the description of each service.

  Linkedin OAuth (LinkedIn Corporation)

  Linkedin Oauth is a registration and authentication service provided by Linkedin Corporation and connected to the Linkedin social network.

  Personal Data processed: various types of Data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy .

  Google OAuth

  Google OAuth is a registration and authentication service provided by Google LLC or by Google Ireland Limited, depending on the location in which Mokapen is used, and connected to Google network.

  Personal Data processed: various types of Data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy ; Ireland - Privacy Policy .

  Facebook Authentication (Meta Platforms, Inc.)

  Facebook Authentication is a registration and authentication service provided by Meta Platforms, Inc. and connected to the Facebook social network.

  Personal Data processed: Tracking Tool; various types of data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy .

  Gmail permissions for access to User Data (OAuth added)

  To provide its service, Mokapen uses the limited purposes for Gmail that allows you to access User Data relating to this Google service (as indicated below). This access is provided by Google LLC or by Google Ireland Limited, depending on where Mokapen is used, under strict terms . Below is what this means for such User Data:

  • The use of the User Data is limited to the provision or improvement of the User interface functionality. The User's data will not be used to publish advertisements, nor for the retargeting and personalized or interest-based advertising.
  • User Data will be transferred to third parties only if necessary, to provide or improve the User interface functionality and if necessary to comply with applicable law or as part of a merger, acquisition or sale of assets upon prior notice to Users.
  • The Data will not be read by humans unless:
    • the Owner has obtained the User's affirmative agreement for specific messages;
    • is necessary for security reasons and / or to comply with applicable law, or;
    • the use is limited to internal operations and the Data (including their derivations) have been aggregated and made anonymous.

  Personal Data processed: Read-only access; To compose; Read the metadata; Edit.

  Place of processing: United States - Privacy Policy ; Ireland - Privacy Policy .

• Registration and authentication provided directly by Mokapen

  By registering or authenticating, the User allows Mokapen to identify him and give him access to dedicated services. Personal Data is collected and stored exclusively for the purpose of registration or identification. The collected data are only those necessary to provide the service requested by the user.

  Direct registration (Mokapen)

  The User registers by filling out the registration form and providing his Personal Data directly to Mokapen.

  Personal Data processed: surname; Cookie; Usage data; e-mail; profile picture; address; language; first name; telephone number; password; website; username.

• Remarketing and behavioral targeting

  This type of service allows Mokapen and its partners to communicate, optimize and serve advertisements based on the past use of Mokapen by the User.
  This activity is facilitated by the tracking of Usage Data and the use of Tracking Tools to collect information which is then transferred to the partners who manage the remarketing and behavioral targeting activities.
  Some services offer a remarketing option based on email address lists.
  In addition to the opt-out features offered by the services listed below, the User can opt-out by visiting the Network Advertising Initiative opt-out page .

  Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as the mobile device advertising configuration or generic advertising configuration .

  Facebook Remarketing (Meta Platforms, Inc.)

  Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects Mokapen's activity with the Facebook advertising network.

  Personal Data processed: Cookies; Usage data.

  Place of processing: United States - Privacy Policy - Opt Out .

  Facebook Custom Audience (Meta Platforms, Inc.)

  Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects Mokapen's business with the advertising network of Facebook.

  Users can choose not to use Facebook's Tracking Tools for ad personalization by visiting this opt-out page .

  Personal Data processed: Cookies; email.

  Place of processing: United States - Privacy Policy - Opt Out .

• Platform and hosting services

  These services are intended to host and operate key components of Mokapen, making it possible to deliver Mokapen from a single platform. These platforms provide the Owner of a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for commerce electronic, for processing payments etc. The use of these tools involves the collection and processing of Personal Data.
  Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where the Data is stored. Personal.

  WordPress.com (Automattic Inc.)

  WordPress.com is a platform provided by Automattic Inc. that allows the Owner to develop, run and host Mokapen.

  Personal Data processed: various types of Data as specified in the privacy policy of the service.

  Place of processing: United States - Privacy Policy .

• Statistics

  The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

  Google Analytics

  Google Analytics is a web analytics service provided by Google LLC or by Google Ireland Limited, depending on the location in which Mokapen is accessed, ("Google"). Google uses i Personal Data collected for the purpose of tracking and examining the use of Mokapen, compiling reports and sharing them with other services developed by Google.
  Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

  Personal Data processed: Cookies; Usage data.

  Place of processing: United States - Privacy Policy - Opt Out ; Ireland - Privacy Policy - Opt Out .

  Google Analytics with anonymized IP (Google Ireland Limited)

  Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of Mokapen, compile reports and share them with other services developed by Google.
  Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.
  This Google Analytics integration makes your IP address anonymous. Anonymization works by abbreviating within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area, the IP address of the Users. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the States United.

  Personal Data processed: Cookies; Usage data.

  Place of processing: Ireland - Privacy Policy - Opt Out .

  Hotjar Form Analysis & amp; Conversion Funnels (Hotjar Ltd.)

  Hotjar is an analytics service provided by Hotjar Ltd.
  Hotjar respects generic “Do Not Track” headers. This means that the browser can tell the script not to collect any User data. It is a setting that is available in all major browsers. More Opt-out information from Hotjar can be found here.

  Personal Data processed: Cookies; Usage data.

  Place of processing: Malta - Privacy Policy - Opt Out .

  Facebook Ads conversion monitoring (Facebook pixel) (Meta Platforms, Inc.)

  Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms, Inc. that connects data from the Meta advertising network with actions performed within Mokapen. The Facebook pixel tracks conversions that can be attributed to Facebook, Instagram and Audience Network ads.

  Personal Data processed: Cookies; Usage data.

  Place of processing: United States - Privacy Policy .

• Data Transfer outside the EU

  The Data Controller may transfer Personal Data collected within the EU to third countries (that is, all countries that are not part of the EU) only in accordance with a specific legal basis. Therefore, such data transfers are performed according to one of the legal bases described below.

  The User can request information from the Owner regarding the applicable legal basis concretely applicable to each individual service.

  Transfer to third countries on the basis of standard contractual clauses (Mokapen)

  When this is the legal basis, the transfer of Personal Data from the EU to third countries takes place on the basis of standard clauses for the protection of Personal Data adopted by the Commission. European.
  In such cases, the recipients of the Data have agreed to process the Personal Data in accordance with the levels of protection provided for by EU legislation. Users can request additional information by contacting the Data Controller at the details indicated in this document.

  Personal Data processed: various types of Data.

• Viewing content from external platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of Mokapen and interact with them.
  This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

  Google Fonts (Google Ireland Limited)

  Google Fonts is a font style visualization service managed by Google Ireland Limited that allows Mokapen to integrate such content within its pages.

  Personal Data processed: Usage data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy .

  Google Maps widget (Google Ireland Limited)

  Google Maps is a map viewing service managed by Google Ireland Limited that allows Mokapen to integrate such content within its pages.

  Personal Data processed: Usage data; Tracking Tool.

  Place of processing: Ireland - Privacy Policy .

Information on how to opt out of interest-based advertising

In addition to any opt-out features provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertising. in the appropriate section of the Cookie Policy.

Further information on the processing of Personal Data

• Access to the address book

  Mokapen may request access to your address book.

• User Data Analysis and forecasts ("profiling")

  The Owner may process the usage data collected through Mokapen to create or update user profiles. This type of treatment allows the Owner to evaluate choices, User preferences and behavior for the purposes specified in the respective sections of this document.
  User profiles can also be created thanks to automated tools, such as algorithms, which can also be offered by third parties. To get more information on the profiling activity, the User can refer to the respective sections of this document.
  The User has the right to object to this profiling activity at any time. To find out more about the User's rights and how to exercise them, the User can refer to the section of this document relating to the rights of Users.

• Personal Data collected through sources other than the User

  The Owner of Mokapen may have legitimately collected Personal Data relating to the User without her involvement, drawing on sources provided by third parties, in accordance with the legal bases described in the section relating to the legal bases of the processing.
  If the Owner had collected Personal Data in this way, the User can find specific information about the sources in the respective sections of this document or by contacting the Holder.

• The Service is not aimed at children under 13

  Users declare to be of age according to the legislation applicable to them. Minors can use Mokapen only with the assistance of a parent or guardian. In no case Children under 13 can use Mokapen.

• Push notifications

  Mokapen may send push notifications to the User to achieve the purposes described in this privacy policy.

  In most cases, Users can choose not to receive push notifications by consulting their device settings, such as the notification settings for phones. mobile phones, and then changing these settings for Mokapen, for some or all of the applications on the device in question.
  Users should be aware that disabling push notifications can adversely affect the use of Mokapen.

• Push notifications for direct marketing

  Mokapen may send push notifications to the User for direct marketing purposes (in order to offer services and products provided by third parties or not related to the service or product provided by Mokapen).

  In most cases, Users can choose not to receive push notifications by consulting their device settings, such as the notification settings for phones. mobile phones, and then changing these settings for Mokapen, or for all applications on the device in question.

  Users should be aware that disabling push notifications can negatively affect the use of Mokapen.

  In addition to the applicable device settings, the User can also exercise the rights described in the relevant section of this privacy policy.

• Automated decision making

  When a decision that can produce legal effects for the User or can have a similarly significant impact on his person is taken exclusively with technological tools and without human intervention, there is an automated decision-making process.
  As part of the purposes described in this document, Mokapen may use the User's Personal Data to make decisions based entirely or partially on processes automated. Mokapen uses automated decision-making processes to the extent that it is necessary to conclude or execute a contract between the User and the Owner or, if requested by legislation, subject to the consent given by the User.
  Automated decisions depend on technological tools provided by the Owner or by third parties and are generally based on algorithms that meet predefined criteria. The logic to the basis of automated decision-making processes aims to:

  • enable or improve decision making;
  • guarantee Users fair and impartial treatment;
  • reduce the potential harm resulting from human error, personal bias or other similar circumstances that could lead to discrimination or imbalances in the treatment of individuals;
  • reduce the risk of breach by the User of the obligations of a contract.

  To obtain further information on the purposes, any third-party services and on the specific logic of the automated decision-making processes adopted by Mokapen, the User can do refer to the respective sections of this document.

  Effects of automated decision-making processes and rights of Users subject to them

  Users subject to this type of processing may exercise specific rights aimed at preventing or limiting the potential effects of automated decision-making processes. In in particular, Users have the right to:

  • receive an explanation of each decision taken as a result of an automated decision-making process and express an opinion in this regard;
  • challenge the decision by asking the Owner to reconsider it or adopt a new decision on a different basis;
  • request and obtain human intervention in the treatment by the Owner.

  To obtain further information on Users 'rights and their exercise, the User can refer to the section of this document relating to Users' rights.

• Sale of goods and services online

  The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. Personal Data collected for to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. Payment data collected by Mokapen depend on the payment system used.

User rights

Users can exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

• withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
• oppose the processing of their data. The User can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to opposition are indicated in the section below.
• access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
• obtain the limitation of the processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose other than their conservation.
• obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the Data Controller to delete their Data.
• receive their data or have it transferred to another owner. The user has the right to receive their data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another holder. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.
• propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons connected to their particular situation.

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data with direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by Owner as soon as possible, in any case within one month.

Cookie Policy

Mokapen makes use of Tracking Tools. To find out more, the User can consult the Cookie Policy .

Further information on the treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of Mokapen or the Services connected by the User.
The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, Mokapen may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System Log and Maintenance

For needs related to operation and maintenance, Mokapen and any third party services used by it may collect system logs, i.e. files that record the interactions and that can also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

Mokapen does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on Mokapen as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Therefore, please consult this page frequently, referring to it on the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.