How it works
How it works
Overview
Features
Productivity
Projects & Tasks
Projects, tasks, Kanban and calendar in one place.
Documents
Wikis, playbooks and PDFs from CRM templates.
Collaboration
Teams, roles and guests without oversharing.
CRM
Contacts
Contacts and companies linked to sales and tickets.
Sales
Pipelines and opportunities on contacts—no spreadsheets.
Quotes
Quotes with catalog, tax and delivery to the client.
Orders
Orders and jobs with stages, margins and documents.
Customer Support
Internal and external tickets, replies and full traceability.
Marketing
Forms
Forms that create contacts, leads and automations.
Automations
Automatic actions across modules and integrations.
Reports, network & integrations
Reports
Charts and filters on projects, sales and work.
Network
Public showcase: get found by clients and partners.
Integrations
Email, calendars and files connected to Mokapen.
Coming soon
Roadmap: Gantt, dashboards and frequent updates.
Apps & browser
Mobile app
iOS and Android: projects, tasks and CRM always with you.
Extensions
Chrome extensions for Gmail, LinkedIn and Outlook.
Solutions
Solutions
Network
Network
Prices
Prices
Partner
Partner
Become a partner
Certified partners
Referral Program
Learn
Learn
Contact us
Experts
Blog
Guide
Developer API
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Book a demo
Book a demo
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Learn Mokapen
Guide
Main menu
Introduction
Get started with Mokapen
Organizations and access
User roles and permissions
Organization settings
General
Overview
Access and permissions
Information
Closing Days
Locations
Activity log
Use cases
FAQ
Users & Teams
Overview
Access and permissions
Users tab
Invite users
User statuses
User card
Teams tab
Create team
Team card
Plan limits
Use cases
FAQ
Applications
Overview
Access and permissions
Settings
Enable all applications
Applications
Plan limits
Use cases
FAQ
Security
Overview
Access and permissions
Public mode
Private mode
Stakeholders
Team Master
Switching modes
Who can change what
Use cases
FAQ
Import / Export
Overview
Access and permissions
Import
Prepare the file
Match fields
Special fields
Manage duplicates
Clean data
Import History
Export
Use cases
Common issues
FAQ
Activities
Tasks
Overview
Project
Task card
Related sections
Create Task
Edit Task
Delete Task
Archive Task
Views
Settings
Report
Projects
Overview
Project card
Workarea
Related sections
Create Project
Edit Project
Delete Project
Archive Project
Clone Project
Views
Settings
Report
Appointments
Overview
List page
Appointment card
Related sections
Create Appointment
Edit appointment
Delete appointment
Archive Appointment
Clone Appointment
Views
Settings
Report
Bookings
Contacts
Contacts
Overview
List page
Contact card
Related sections
Create Contact
Edit Contact
Delete Contact
Archive Contact
Clone Contact
Settings
Companies
Overview
List page
Company card
Contacts tab
Related sections
Create Company
Edit Company
Delete Company
Archive Company
Clone Company
Settings
Marketing
Campaigns
Forms
Sales
Find contacts
Deals
Overview
Kanban and pipeline
Deal card
Connections
Create Deal
Edit Deal
Delete Deal
Archive Deal
Clone Deal
Views
Settings
Report
Quotes
Overview
List page
Views
Quote card
Quote Code
Items
Templates
Preview and send
Online acceptance
Syncronization
Create Quote
Edit Quote
Delete Quote
Archive Quote
Clone Quote
From quote to order
Pipeline & statuses
Settings
Report
Orders
Overview
List page
Order card
Order Code
Items
Templates
Preview and send
Syncronization
Create Order
Edit Order
Delete Order
Archive Order
Clone Order
From quote / deal
Settings
Report
Services
Overview
Service list
Service card
Record tabs
Create Service
Edit Service
Delete Service
Archive Service
Clone Service
Settings
Report
Products
Overview
Product list
Product card
Record tabs
Create Product
Edit Product
Delete Product
Archive Product
Clone Product
Settings
Report
Support
Ticket
Overview
Entry channels
Ticket card
Messages
Create Ticket
Edit Ticket
Delete Ticket
Archive Ticket
Clone Ticket
Views
Settings
Report
Customer Portal
Docs
Documents
Notes
Human Resources
Shifts
Presences
App Integrations
Overview
Calendar & scheduling
Google Calendar
Microsoft Outlook Calendar
CRM & sales
Google Contacts
Microsoft Outlook Contacts
Dati Societari
Cloud storage
Google Drive
OneDrive
Marketing
MailerLite
MailChimp
Advertising
Google Ads
Facebook Ads
Finance & invoicing
Fatture in Cloud
Communication
SMS
WhatsApp Business
Automations
Overview
Core concepts
Role in the CRM
Use cases
Access and permissions
List page
Triggers overview
Event
Planned
Configure trigger
Flow editor
Actions
Conditions
Variables
Integration actions
Flow testing
Execution logs
Common issues
Form automations
Recommended processes
Practical examples
FAQ
Common features
Checklist
Updates
Connections
Time tracking
Tags
Attachments
Contact us
Explore modules
Choose an area to learn features, processes and best practices.
Introduction
Get started with Mokapen
Organizations and access
User roles and permissions
Organization settings
General
Users & Teams
Security
Applications
Import / Export
Activities
Tasks
Projects
Appointments
Contacts
Contacts
Companies
Sales
Deals
Quotes
Orders
Services
Products
Support
Ticket
Common features
Checklist
Updates
Connections
Time tracking
Tags
Attachments
App Integrations
Overview
Google Calendar
Google Contacts
Google Drive
Microsoft Outlook Calendar
Microsoft Outlook Contacts
OneDrive
MailerLite
MailChimp
Fatture in Cloud
SMS
WhatsApp Business
Dati Societari
Google Ads
Facebook Ads
Automations
Automations
Contact us
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