Ecommerce

Manage your customers', suppliers', and partners' contacts, cataloging them in a simple and immediate way. Save contact information, privacy preferences, billing, marketing, sales, and activity history.

Record privacy and marketing consent for each contact: manage GDPR preferences, opt-in and opt-out, and keep a clear trail for your team.

Quickly analyze contacts with aggregated data in interactive reports. A page with charts, colors, and filters provides an overview of your network faster than an Excel file!

Automatically collect new leads and potential clients by saving them as contacts through pages with online forms, which you can also integrate into your website.

Automate processes and save time by saving the contact with more details, creating opportunities, activities, and support tickets for your teams with data from the online form.

Automatically update the lead score when the form is submitted, allowing you to identify the most promising contacts. Using custom lead scoring rules, you can identify and focus on the most loyal contacts to your brand, thereby optimizing your marketing and sales strategies.

Record sales to customers with orders, entering items from the service or product catalog or customized items. Manage VAT and customer discount, keeping everything under control through different stages.

Monitor the progress of sales through interactive reports. View performance and the best-selling items to optimize the catalog and the offer to customers.

Monitor your team's due activities with the Kanban view. Organize them, move them to update, and receive progress updates. Filter by member or team to manage your progress meetings efficiently.

Set deadlines and keep track of monthly, weekly, or daily activities with the calendar view. Managing the team's workload will be easier!

Easily view tasks, deadlines, and priorities to achieve goals through intuitive charts. Explore details and filter information to get an immediate overview of your team's performance with interactive charts.

Track deadlines, durations, and task dependencies with the Gantt view. Achieve efficient task management thanks to the clear representation of relationships and workloads.

Monitor your team's due projects with the Kanban view. Organize them, update tasks, and receive progress updates. Filter by member or team to manage your progress meetings efficiently.

Easily view projects, deadlines, and priorities to achieve goals through intuitive charts. Explore details and filter information to get an immediate overview of your team's performance with interactive charts.

Track deadlines, durations, and project dependencies with the Gantt view. Achieve efficient project management thanks to the clear representation of relationships and workloads.

Start from public forms or internal events: when something important happens, Mokapen can create or update contacts, deals, tasks, and tickets using the rules you define.

Extend the flow to sales opportunities and other modules: move data across pipeline stages, assign work to the team, and keep your CRM aligned with how you operate.

Manage product bugs of support requests by creating tickets to your dedicated team. Keep track of requests by priority and status. Solve issues rapidly and focused on solutions.

Exploit your external tickets landing page allowing your customers to open a support ticket to your organization. Getting customers' requests becomes automatic, tracked and organized.