Enrollments, fees and messages to families. Attendance, documents and notices stay on the child.
Parents and educators: who collects the child, collection authorizations and allergies.
| Contact | Tag | Type | Job role | Company | Source | |
|---|---|---|---|---|---|---|
| SR | Sara Riva | Infants | Family | Parent | Family Ferri | Open day |
| MB | Marco Bianchi | Divezzi Follow-up | Family | Parent | Family Costa | Site |
| LF | Luca Ferri | Waiting list | Personal | Educator | Family Greco | Municipality |
Occupied places, waiting list and absences of the week.
From the site they ask for a position: age and full time come before the interview.
Age of the child and whether you need full time. We'll tell you if there's room.
Age of the child and whether you need full time. We'll tell you if there's room.
The family chooses open day. The appointment is already in the section.
Fee of the month: The family receives the reminder, without a one-to-one message.
Open day and adaptation period talks over the week.
Each meeting has a family, time and section.
Adaptation periods, certificates and notices to families.
Section activities do not overlap with interviews.
Registration, withdrawal authorizations and diets are on the family, the signed version.
Align the team on dates, owners and the first deliverable.
1. Rossi project kickoff: goals and dates in the CRM.
Which warnings are repeated and in which section.
The monthly fee expires: the reminder goes out to the family.
Yes
No
Which families have already received the notification.
Full-time, part-time and adaptation period: the fees from which the enrollment comes out.
| Service | Code | Duration | Price |
|---|---|---|---|
| Full time | SRV-01 | 30 min | € 35 |
| Part-time | SRV-02 | 45 min | € 45 |
| Insertion | SRV-03 | 60 min | € 50 |
| Full time | SRV-04 | 90 min | € 60 |
| Part-time | SRV-05 | 30 min | € 80 |
| Insertion | SRV-06 | 45 min | € 95 |
| Full time | SRV-07 | 60 min | € 35 |
| Part-time | SRV-08 | 90 min | € 45 |
| Insertion | SRV-09 | 30 min | € 50 |
| Full time | SRV-10 | 45 min | € 60 |
Every interview or open day has family, time and status.
The week of adaptation periods is open day.
Allergies and pickup permissions open while you talk to family.
Confirm owners, share the brief and lock Friday as the first review.
Bring the timeline, the open questions and who signs off each deliverable.
Call the client before noon and send the recap the same day.
Bring the timeline, the open questions and who signs off each deliverable.
| Note | Privacy | Stakeholders | Updated | Owner |
|---|---|---|---|---|
| Ferri: egg allergy | Public | MB SB | 11:42 | MB |
| Costa: collection only from grandmother, with collection authorization | Private | SB | 09:18 | SB |
| Ideas for Q2 campaign | Public | LV MB | Yesterday | LV |
| Pricing notes | Public | MB SB LV | Yesterday | MB |
| Onboarding questions | Private | SB | Mon | SB |
| Follow-up after the demo | Public | LV | Mon | LV |
All the child's notes, from diet to who can collect him.
The family sees notices and monthly fees without calling the section.
| Date | # | Ticket |
|---|---|---|
| 13 Nov 2026 | TK-104 | Absence due to fever |
| 10 Nov 2026 | TK-098 | Late collection |
| 5 Nov 2026 | TK-087 | Diet to update |
An absence reported by the portal reaches the educators.
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