Hotel & B&B

Manage your customers', suppliers', and partners' contacts, cataloging them in a simple and immediate way. Save contact information, privacy preferences, billing, marketing, sales, and activity history.

Record privacy and marketing consent for each contact: manage GDPR preferences, opt-in and opt-out, and keep a clear trail for your team.

Quickly analyze contacts with aggregated data in interactive reports. A page with charts, colors, and filters provides an overview of your network faster than an Excel file!

Automatically collect new leads and potential clients by saving them as contacts through pages with online forms, which you can also integrate into your website.

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Automate processes and save time by saving the contact with more details, creating opportunities, activities, and support tickets for your teams with data from the online form.

Automatically update the lead score when the form is submitted, allowing you to identify the most promising contacts. Using custom lead scoring rules, you can identify and focus on the most loyal contacts to your brand, thereby optimizing your marketing and sales strategies.

Organize appointments for meetings or events in the monthly, weekly, or daily calendar. Filter by user or team to check the availability and activities of other users.

Invite contacts and other users to physical or online appointments. Assign labels according to the type of appointment, add comments to note updates, and synchronize your agenda with the calendars of other applications.

Record sales to customers with orders, entering items from the service or product catalog or customized items. Manage VAT and customer discount, keeping everything under control through different stages.

Monitor the progress of sales through interactive reports. View performance and the best-selling items to optimize the catalog and the offer to customers.

Create sales opportunities on leads and potential customers, define the amount and the sales stage. Through various pipelines, you will have everything under control, and follow-up with contacts will be immediate.

View the performance of sales pipelines and the various stages of progress in the opportunities and sales funnel. The sales team will always have the strategy and goals under control!

Start from public forms or internal events: when something important happens, Mokapen can create or update contacts, deals, tasks, and tickets using the rules you define.

Extend the flow to sales opportunities and other modules: move data across pipeline stages, assign work to the team, and keep your CRM aligned with how you operate.