Dental lab

Manage your customers', suppliers', and partners' contacts, cataloging them in a simple and immediate way. Save contact information, privacy preferences, billing, marketing, sales, and activity history.

Record privacy and marketing consent for each contact: manage GDPR preferences, opt-in and opt-out, and keep a clear trail for your team.

Quickly analyze contacts with aggregated data in interactive reports. A page with charts, colors, and filters provides an overview of your network faster than an Excel file!

Catalog customer, supplier, and partner companies, collect information from their website, save billing, marketing, sales, and activity data.

Quickly analyze companies with aggregated data in interactive reports and geolocate them on the map. A page with charts, colors, and filters provides an overview of your network faster than an Excel file!

Record orders or won contracts as orders, entering items from the service or product catalog or customized items. Manage VAT and customer discount, keeping everything under control through different stages.

Monitor the progress of orders or contracts through interactive reports. View performance and the various stages in the sales process, providing the team with a clear and detailed overview to optimize operations and achieve customer satisfaction.

Manage product bugs of support requests by creating tickets to your dedicated team. Keep track of requests by priority and status. Solve issues rapidly and focused on solutions.

Exploit your external tickets landing page allowing your customers to open a support ticket to your organization. Getting customers' requests becomes automatic, tracked and organized.

Create online documents with an advanced editor, categorize them, and connect them to anything you want.

Easily manage your document archive, letters, and online procedures. Access and reading will be fast and easy for the whole team.

Monitor your team's due activities with the Kanban view. Organize them, move them to update, and receive progress updates. Filter by member or team to manage your progress meetings efficiently.

Set deadlines and keep track of monthly, weekly, or daily activities with the calendar view. Managing the team's workload will be easier!

Easily view tasks, deadlines, and priorities to achieve goals through intuitive charts. Explore details and filter information to get an immediate overview of your team's performance with interactive charts.

Start from public forms or internal events: when something important happens, Mokapen can create or update contacts, deals, tasks, and tickets using the rules you define.

Extend the flow to sales opportunities and other modules: move data across pipeline stages, assign work to the team, and keep your CRM aligned with how you operate.